F.A.Q.

FREQUENTLY ASKED QUESTIONS

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IS YOUR JEWELRY PIECES SUITABLE FOR SENSITIVE SKIN?

Yes, all our jewelry is hypoallergenic, crafted specifically for individuals with sensitive skin.

WHAT MATERIALS DO YOU USE IN YOUR JEWELRY?

We offer pieces in 14k gold-filled, gold-plated, sterling silver, and rose gold.

CAN I CUSTOMIZE A BRACELET TO MY WRIST SIZE PERFECTLY?

Absolutely! We can make your perfect size to fit your wrist at no additional charge. Make sure you let us know in the note section at check out.

WILL MY BRACELET STRETCH OUT OF SHAPE?  

Our Bracelets Are made with a double stretch string. But they CAN stretch out if not rolled off carefully.  When taking them off, ensure a gentle rolling motion and avoid pulling or stretching the bracelet away from your wrist,  Maintain constant contact between the beads and your skin as you roll off one bracelet at a time. 

Designed for everyday wear, it's recommended to minimize removing and putting them back on. This practice helps maintain their original size and prevents unnecessary stretching. 

HOW DO I CARE FOR MY STERLING SILVER BRACELET?

Sterling silver may undergo oxidation when exposed to the elements. Therefore, it's best to take off your silver pieces before engaging in activities such as exercising, washing your hands, or showering. 

- Apply hair, skin, and fragrance products before wearing your silver jewelry to minimize direct contact.

- For tarnished sterling silver jewelry, gently polish it with a silver cloth to restore its shine.

- When not in use, store your silver pieces in a secure, dry place, Consider using an airtight plastic bag to protect them for environmental elements.

WHAT IS 14K GOLD-FILLED?

14k gold-filled is a type of jewelry material that consists of a solid layer of 14-karat gold bonded to a base metal, usually brass or copper. The thickness of the gold layer is required to be at least 1/20th the total weight of the item. This process creates a durable and long-lasting product that has the appearance and characteristics of genuine 14-karat gold.


Gold-filled jewelry is more affordable than solid gold, yet it offers a similar look and durability. It is a popular choice for those looking for high-quality jewelry that combines the beauty of gold with a more budget-friendly option. Gold-filled pieces can withstand everyday wear and tear, and with proper care, they can maintain their appearance for a long time. It's essential to follow care instructions to ensure the longevity and beauty of 14k gold-filled jewelry.

WHAT IS 925 STERLING SILVER? 

925 sterling silver, often simply referred to as "sterling silver," is a high-quality silver alloy commonly used in jewelry. The number 925 represents the silver content in parts per thousand, indicating that the alloy is composed of 92.5% pure silver and 7.5% of other metals, typically copper. The addition of copper enhances the strength and durability of the silver, making it more suitable for crafting intricate jewelry pieces.

Sterling silver is known for its lustrous appearance and is a popular choice for various types of jewelry, including rings, necklaces, bracelets, and earrings. The hallmark "925" is often stamped on the jewelry to verify its authenticity and silver content.

While sterling silver is durable and resistant to tarnish, it may still require occasional cleaning and maintenance to keep its shine. It is a widely used and affordable option for those seeking quality silver jewelry.

DO YOU OFFER INTERNATIONAL SHIPPING?

No Unfortunately not right now. But check back soon it's coming!

WHAT IS YOUR REFUND POLICY?

Check our return policy for information on returns, exchanges, and refunds HERE

WILL I RECEIVE A TRACKING NUMBER WITH MY ORDER?

Yes, you will receive a tracking number once your order is shipped.

HOW DO I CONTACT CUSTOMER SUPPORT? 

Reach out to our customer support team HERE and we will be glad to help.